Terms & Conditions

Last Updated: April 29, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the CAXEMAIL website, products, services, software development work, email marketing technology services, API integration services, automation workflow services, billing system support, technical consulting, security assessment, and ongoing support services provided by MEIKGEFA LLC, doing business through CAXEMAIL (“CAXEMAIL,” “we,” “us,” or “our”).

By accessing our website, requesting a proposal, purchasing our services, signing a service agreement, paying an invoice, or using any service provided by CAXEMAIL, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or services.

  1. About CAXEMAIL

CAXEMAIL is a technology and digital services business operated by MEIKGEFA LLC.

We provide services including but not limited to:

  • Email marketing technology
  • Software development
  • Website and application development
  • API integration
  • Automation workflow development
  • Billing system support
  • Security assessment
  • UI/UX improvement
  • Performance optimization
  • Technical consulting
  • Ongoing maintenance and support

Our services are primarily provided to businesses that require digital systems, customer communication tools, automation, development support, and technical infrastructure.

  1. Use of Website

You may use our website for lawful business and informational purposes only.

You agree not to:

  • Use the website for illegal or unauthorized purposes
  • Attempt to interfere with website operation
  • Attempt to gain unauthorized access to our systems
  • Copy or misuse website content without permission
  • Submit false or misleading information
  • Use automated scraping tools without permission
  • Upload malicious code, viruses, or harmful files
  • Use our website to violate any applicable law or regulation
  • Impersonate another person or business
  • Attempt to bypass security or access controls

We reserve the right to restrict, suspend, or terminate access to our website if we believe your use violates these Terms.

  1. Services

CAXEMAIL may provide services based on a written proposal, invoice, statement of work, service agreement, email confirmation, online order, or other mutually accepted arrangement.

The specific scope, timeline, deliverables, price, payment terms, and support terms for each project will be defined in the applicable proposal, invoice, contract, or service agreement.

Unless otherwise agreed in writing, our services may include planning, consulting, design, development, integration, testing, deployment, maintenance, support, and technical review.

  1. Customer Responsibilities

To allow us to deliver services properly, you agree to:

  • Provide accurate business and project information
  • Provide timely feedback and approvals
  • Provide access to systems, accounts, APIs, hosting, domains, or tools when needed
  • Ensure you have the legal right to provide any data, content, credentials, or materials to us
  • Review deliverables within the agreed timeframe
  • Make payments according to agreed terms
  • Maintain backups of your own systems and data
  • Use our deliverables in compliance with applicable laws
  • Comply with third-party platform rules and policies
  • Protect your own account credentials and access permissions

You are responsible for the accuracy, legality, and completeness of all materials, instructions, data, and content you provide to CAXEMAIL.

  1. Proposals, Quotes, and Pricing

Any proposal or quote provided by CAXEMAIL is based on the information available at the time it is prepared.

Pricing may change if:

  • The project scope changes
  • Additional features are requested
  • Requirements are incomplete or inaccurate
  • Third-party costs change
  • Extra revisions or support are requested
  • Integration complexity increases
  • Urgent delivery or special requirements are added
  • Customer-provided systems require unexpected troubleshooting
  • Third-party APIs, platforms, or tools change their requirements

Unless otherwise stated, proposals and quotes may be valid for a limited period and may be withdrawn or revised by CAXEMAIL.

  1. Payments

Customers agree to pay all fees stated in the applicable invoice, proposal, order, or service agreement.

Payments may include:

  • Upfront deposits
  • Project milestone payments
  • Final delivery payments
  • Monthly retainers
  • Maintenance fees
  • Consulting fees
  • Subscription or recurring service fees
  • Additional service charges
  • Third-party expenses approved by the customer

Unless otherwise agreed in writing, work may not begin until the required deposit or initial payment has been received.

CAXEMAIL may pause or stop work if payment is late, incomplete, disputed without reasonable basis, or not received according to the agreed terms.

  1. Deposits

Deposits are used to reserve project resources, begin planning, allocate development time, and start work.

Unless otherwise stated in writing, deposits may be non-refundable once work has started, resources have been allocated, or project planning has begun.

If a customer cancels a project after work has started, CAXEMAIL may retain the deposit and charge for any work completed, time spent, third-party costs, or committed resources.

  1. Invoices and Late Payments

Invoices must be paid by the due date stated on the invoice.

If payment is late, CAXEMAIL may:

  • Pause project work
  • Delay delivery
  • Suspend support services
  • Disable access to unpaid deliverables where legally permitted
  • Charge late fees where legally permitted
  • Require payment before continuing work
  • Terminate the service agreement
  • Refer unpaid balances to collection or legal recovery where appropriate

The customer remains responsible for all unpaid fees, approved expenses, third-party costs, and costs associated with collecting overdue payments where legally permitted.

  1. Refund Policy

Because CAXEMAIL provides custom digital services, software development, consulting, technical integration, and labor-based work, payments are generally non-refundable once work has begun.

Refunds may not be available for:

  • Completed work
  • Work already performed
  • Consulting time
  • Project planning
  • Custom development
  • API integration work
  • Security review
  • Technical troubleshooting
  • Monthly support already provided
  • Third-party tools, subscriptions, or vendor costs
  • Customer delays
  • Change of mind
  • Services cancelled after resources have been allocated

If a refund is considered, it will be evaluated case by case and may be limited to the unused portion of services not yet performed.

  1. Project Scope and Change Requests

The project scope will be defined in the proposal, statement of work, invoice, email confirmation, or service agreement.

Any request outside the original scope may be treated as a change request and may require:

  • Additional fees
  • Additional timeline
  • Revised deliverables
  • Separate approval
  • Updated invoice or agreement

Examples of change requests include:

  • Additional pages or features
  • New integrations
  • Design changes after approval
  • New automation logic
  • Additional reporting requirements
  • Extra revisions
  • New platform requirements
  • Changes to API or third-party systems
  • Urgent delivery requests
  • Additional testing environments
  • Rework caused by changed customer instructions
  1. Timeline and Delivery

CAXEMAIL will make reasonable efforts to meet agreed project timelines. However, timelines may depend on customer cooperation, third-party systems, technical complexity, approvals, content delivery, and payment status.

We are not responsible for delays caused by:

  • Customer failure to provide information or access
  • Late feedback or approval
  • Third-party platform issues
  • API changes or outages
  • Hosting or server issues outside our control
  • Payment delays
  • Changes in project scope
  • Incomplete customer instructions
  • Force majeure events
  • Security incidents affecting customer systems
  • External vendor delays
  1. Customer Approval

Customers are responsible for reviewing and approving deliverables.

If the customer does not provide feedback within a reasonable period after delivery, the deliverable may be considered accepted unless otherwise agreed in writing.

Once a deliverable is approved, later changes may require additional fees.

  1. Intellectual Property

13.1 Customer Materials

Customers retain ownership of materials they provide to CAXEMAIL, including logos, brand assets, content, data, documents, images, videos, existing code, existing websites, and existing systems.

The customer grants CAXEMAIL permission to use such materials only as needed to provide the agreed services.

13.2 CAXEMAIL Materials

CAXEMAIL retains ownership of its pre-existing tools, templates, frameworks, internal methods, know-how, processes, documentation, code libraries, reusable components, workflows, and development techniques.

Unless otherwise agreed in writing, CAXEMAIL may reuse general knowledge, ideas, techniques, frameworks, and non-confidential components developed through providing services.

13.3 Project Deliverables

Ownership of final custom deliverables may transfer to the customer only after full payment has been received, unless otherwise stated in a written agreement.

Until full payment is received, CAXEMAIL retains ownership and rights to unpaid deliverables.

13.4 Portfolio Use

Unless the customer requests otherwise in writing, CAXEMAIL may reference completed work in a general portfolio, case study, or business presentation, provided that confidential information is not disclosed.

  1. Third-Party Services

Our services may involve third-party platforms, tools, APIs, software, hosting providers, payment processors, email platforms, analytics tools, or other vendors.

Customers are responsible for:

  • Third-party fees
  • Third-party terms of service
  • Account setup
  • Platform approvals
  • API access
  • Platform limitations
  • Compliance with third-party policies
  • Maintaining account ownership
  • Providing accurate third-party account information

CAXEMAIL is not responsible for outages, errors, pricing changes, policy changes, account suspensions, API limitations, data loss, or service interruptions caused by third-party providers.

  1. Email Marketing Compliance

If CAXEMAIL provides email marketing technology, campaign setup, automation, email templates, list management support, or related services, the customer is responsible for ensuring that all email marketing activities comply with applicable laws and regulations, including but not limited to anti-spam, privacy, consent, and consumer protection requirements.

The customer agrees that:

  • Email lists must be legally obtained
  • Recipients must have proper consent where required
  • Unsubscribe mechanisms must be respected
  • Content must not be misleading or unlawful
  • Sender information must be accurate
  • The customer is responsible for claims, offers, and representations in marketing messages
  • CAXEMAIL is not responsible for customer misuse of email systems
  1. Data and Privacy Compliance

Customers are responsible for ensuring that any data provided to CAXEMAIL has been collected and shared lawfully.

Customers must not provide sensitive, regulated, or restricted data unless specifically agreed in writing and legally permitted.

Customers are responsible for complying with applicable data protection laws, privacy laws, anti-spam laws, and industry requirements.

  1. Security

CAXEMAIL may provide security assessment, secure infrastructure recommendations, or technical improvements. However, unless expressly agreed in writing, we do not guarantee that any system will be completely secure, error-free, immune from cyberattacks, or continuously available.

Customers are responsible for maintaining:

  • Strong passwords
  • Secure access controls
  • Backups
  • System updates
  • Internal policies
  • User permissions
  • Compliance requirements
  • Ongoing monitoring
  • Security training for their own users
  1. Backups

Customers are responsible for maintaining independent backups of their websites, applications, databases, files, systems, and content.

CAXEMAIL may assist with backup configuration if included in the project scope, but we are not responsible for data loss unless specifically agreed in writing.

  1. No Guarantee of Results

CAXEMAIL may provide business performance optimization, email marketing technology, software tools, automation, consulting, or technical support. However, we do not guarantee specific business results, revenue increases, ROI, customer acquisition, search rankings, email deliverability rates, conversion rates, approval by third-party platforms, or financial outcomes unless expressly stated in a written agreement.

Results may depend on customer business model, market conditions, content quality, customer behavior, platform rules, budget, implementation, competition, and third-party systems.

  1. Support and Maintenance

Support and maintenance services are provided only if included in the applicable plan, invoice, or service agreement.

Support may include:

  • Bug fixes
  • Minor updates
  • Technical troubleshooting
  • Monitoring
  • Consultation
  • System improvements
  • API issue review
  • Email or website support

Support does not include major new features, redesigns, new integrations, emergency development, large-scale migration, or work outside the agreed scope unless separately approved and paid.

  1. Confidentiality

Both parties agree to protect confidential business, technical, financial, and customer information disclosed during the service relationship.

Confidential information may include:

  • Business plans
  • Customer data
  • Technical documents
  • Source code
  • Credentials
  • API keys
  • Pricing
  • Project details
  • Marketing strategies
  • Internal processes
  • Security information
  • Financial information

Confidentiality obligations do not apply to information that is publicly available, already known, independently developed, or required to be disclosed by law.

  1. Prohibited Uses

You may not use CAXEMAIL services for:

  • Illegal activities
  • Fraud
  • Phishing
  • Spam
  • Malware
  • Unauthorized data collection
  • Hacking
  • Credential theft
  • Copyright infringement
  • Misleading advertising
  • Regulated activities without proper authorization
  • Adult services
  • Gambling
  • Weapons
  • Cryptocurrency trading or money transmission services
  • Any activity that violates applicable law or third-party platform policies
  • Any activity that may harm CAXEMAIL’s business, systems, reputation, or partners

We reserve the right to refuse, suspend, or terminate services if we believe a customer is engaged in prohibited activity.

  1. Limitation of Liability

To the maximum extent permitted by law, CAXEMAIL, MEIKGEFA LLC, its owners, employees, contractors, partners, and service providers will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost data, business interruption, loss of goodwill, system downtime, or third-party platform issues.

Our total liability for any claim related to the services will not exceed the amount paid by the customer to CAXEMAIL for the specific service giving rise to the claim during the three months before the claim arose.

  1. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis unless otherwise agreed in writing.

We do not guarantee that:

  • The website will always be available
  • Services will be uninterrupted or error-free
  • Third-party platforms will function correctly
  • All bugs can be fixed
  • Specific business results will be achieved
  • Systems will be completely secure
  • Email deliverability or marketing performance will reach a specific level
  • Third-party accounts, platforms, or payment providers will approve or maintain customer accounts
  • All integrations will remain functional after third-party platform changes
  1. Indemnification

You agree to indemnify and hold harmless CAXEMAIL, MEIKGEFA LLC, its owners, employees, contractors, partners, and service providers from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your use of our services
  • Your breach of these Terms
  • Your violation of laws or third-party rights
  • Your content, data, or materials
  • Your misuse of email marketing systems or automation tools
  • Your failure to obtain required permissions or consents
  • Your business operations or customer claims
  • Your third-party platform accounts or integrations
  • Your failure to comply with privacy, anti-spam, or consumer protection laws
  1. Termination

CAXEMAIL may suspend or terminate services if:

  • Payment is not received
  • The customer breaches these Terms
  • The customer requests illegal or prohibited work
  • The customer provides false or misleading information
  • The customer abuses staff, contractors, or systems
  • Continuing the service creates legal, security, financial, or reputational risk
  • The customer violates third-party platform policies
  • The customer fails to cooperate with reasonable project requirements

Upon termination, the customer remains responsible for all fees owed for work completed, committed resources, third-party costs, and unpaid invoices.

  1. Force Majeure

CAXEMAIL will not be responsible for delays or failure to perform caused by events outside our reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, cyberattacks, government action, third-party platform failure, power outage, pandemic, civil unrest, or other force majeure events.

  1. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States, unless otherwise required by applicable law or agreed in writing.

  1. Dispute Resolution

If a dispute arises, both parties agree to first attempt to resolve the matter through good-faith communication.

If the dispute cannot be resolved informally, the parties may pursue remedies available under applicable law.

  1. Changes to These Terms

We may update these Terms from time to time. When updated, the “Last Updated” date will be revised.

Continued use of our website or services after changes means you accept the updated Terms.

  1. Contact Information

If you have any questions about these Terms & Conditions, our website, or our services, please contact us at:

MEIKGEFA LLC
640 WILLOW AVE
LA PUENTE, CA 91746
United States

Phone: +1 9493373013
Email: [email protected]
Website: https://caxemail.com